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How can we help?

Expert support for your SITJOY home.

Email Us

Reach out to us anytime. To help our specialists assist you faster, please include:

  • Your name and order number
  • Product series (Nexus, Vista, or Aura)
  • Photos or videos for service requests
Email service@sitjoyhome.com→

Support

Feel free to email us directly. Our specialists will reply as soon as possible.

Service Hours:
Monday - Saturday
10:00 am - 7:00 pm PST

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Frequently Asked Questions
Will the color match the product photos exactly? Will it suit my home?
Colors might look a little different depending on your lighting and screen, but the actual difference is usually very small. If you want to be sure, you can always order a fabric swatch first～
Missing sofa parts?
Large sofas ship in separate packages (arrive within 4-7 business days typically).
Can I expand my modular sofa later?
Absolutely. All SITJOY modular collections (Nexus, Vista) are designed for growth. You can order additional modules anytime to adapt to your evolving living space.
What's the minimum door width needed for delivery?

Sofa/chairs comes in separate parts for packaging, allowing you to open the packaging and pass the upper and lower parts of the chair through narrow doors before assembling them together.

Does leather resist scratches?

Yes! Our treated leather offers high scratch resistance while developing a natural patina over time.

What is the chair back/bottom made of? ls it real wood or a plasticy looking laminate?
Plywood in ash veneer.
What is the difference between electric and manual versions?

Electric ones are user-friendly suitable for all ages, including elderly. It features a USB charging port for charging.

Manual ones do not require a power source, make it economical and suitable for situations where electricity is not available.
Our Information

Strategic nationwide hubs ensuring fast shipping and easy local returns.

Owned by: USEEMALL LTD

Address: Conyngham Road, Manchester, England（This is not a returning address）

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