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Privacy Policy

Last updated: June 26, 2026

SitJoy is committed to protecting your privacy. This Privacy Policy explains how sitjoyhome.com (the “Site,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our Site, place an order, contact us, or interact with our services.

By using our Site, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

We may collect personal information that you provide directly to us, information collected automatically when you use the Site, and information from service providers or business partners.

Information You Provide to Us

When you make a purchase, create an account, contact customer service, subscribe to emails, or otherwise interact with us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Customer service messages
  • Return, exchange, refund, or warranty information
  • Any other information you choose to provide

Payment Information

When you place an order, payment information is collected and processed by our payment service providers. Depending on your payment method, this may include payment card details or other payment information.

SitJoy does not intentionally store full credit card numbers on our own servers. We may receive limited payment information, such as payment confirmation, billing details, transaction status, and the last four digits of a payment card where applicable.

Device and Usage Information

When you visit the Site, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Time zone
  • Pages viewed
  • Products viewed
  • Referring website
  • Search terms
  • Clicks and interactions on the Site
  • Cookie and similar tracking information

We collect this information through cookies, log files, pixels, tags, web beacons, and similar technologies.

2. How We Use Personal Information

We use personal information to operate our business, provide our products and services, and improve your shopping experience.

We may use your personal information to:

  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Send order confirmations, shipping updates, and customer service messages
  • Provide returns, exchanges, refunds, and warranty support
  • Respond to customer inquiries
  • Detect, prevent, and investigate fraud, abuse, or security issues
  • Improve our Site, products, services, and customer experience
  • Personalize your shopping experience
  • Send marketing emails, offers, or product updates where permitted
  • Measure advertising and marketing performance
  • Comply with legal, tax, accounting, and regulatory obligations

3. How We Share Personal Information

We may share personal information with trusted third parties that help us operate our business and provide services to you.

These third parties may include:

  • Payment processors
  • Shipping and delivery partners
  • Order fulfillment providers
  • Website hosting and e-commerce platform providers
  • Customer service tools
  • Email and SMS marketing providers
  • Analytics providers
  • Advertising and retargeting partners
  • Fraud prevention and security providers
  • Professional advisors, such as legal, accounting, or tax advisors
  • Government authorities or law enforcement when required by law

We do not sell your contact information for money.

We may share limited information with advertising and analytics partners to help measure performance, improve advertising, or show relevant ads. Depending on applicable privacy laws, this type of sharing may be considered a “sale,” “sharing,” or “targeted advertising.” You may contact us at service@sitjoyhome.com to request more information or to opt out where applicable.

4. Cookies and Tracking Technologies

Cookies are small data files placed on your device when you visit a website. We use cookies and similar technologies to help the Site function properly, improve performance, understand how visitors use the Site, remember preferences, support checkout, and improve marketing.

We may use cookies to:

  • Keep your shopping cart active
  • Remember your preferences
  • Improve website speed and performance
  • Understand visitor behavior
  • Measure marketing and advertising results
  • Show more relevant content or ads

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain Site features, including shopping cart and checkout functions.

5. Marketing Communications

If you sign up for our marketing emails or otherwise agree to receive marketing communications, we may send you product updates, promotions, and special offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at service@sitjoyhome.com.

Even if you unsubscribe from marketing messages, we may still send you non-marketing messages related to your orders, deliveries, returns, refunds, warranty claims, or customer service requests.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using reasonable administrative, technical, and physical safeguards.

7. Data Retention

We retain personal information for as long as necessary to provide our services, fulfill orders, support returns and warranty claims, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

When personal information is no longer needed, we will delete, anonymize, or securely store it as required by applicable law and business needs.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request a copy of your personal information
  • Opt out of certain marketing communications
  • Opt out of certain data sharing for targeted advertising, where applicable

To exercise your privacy rights, please contact us at service@sitjoyhome.com.

We may need to verify your identity before processing your request. We will respond to privacy requests as required by applicable law.

9. California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including the right to know, access, correct, delete, and limit certain uses or disclosures of your personal information.

California residents may also have the right to opt out of the “sale” or “sharing” of personal information as defined by applicable law.

To submit a California privacy request, please contact us at service@sitjoyhome.com.

We will not discriminate against you for exercising your privacy rights.

10. Children’s Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us at service@sitjoyhome.com, and we will take appropriate steps to delete the information where required.

11. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard for responding to these signals, we do not currently change our data collection and use practices when we detect a Do Not Track signal from your browser.

12. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or business operations.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after any changes means you accept the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Email: service@sitjoyhome.com 
Website: www.sitjoyhome.com