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Terms of Service

Last updated: June 26, 2026

Overview

This website is operated by SIT-JOY LIMITED under the SITJOY brand. Throughout the Site, the terms “SITJOY,” “we,” “us,” and “our” refer to SIT-JOY LIMITED.

SIT-JOY LIMITED offers this website, including all information, tools, products, and services available through the Site, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our Site, placing an order, purchasing a product, creating an account, or otherwise using our services, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced in these Terms or made available by hyperlink.

These Terms apply to all users of the Site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using the Site. By accessing or using any part of the Site, placing an order, or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not access the Site, place an order, or use our services.

Any new features, tools, products, or services added to the Site will also be subject to these Terms.

We may update, change, or replace any part of these Terms by posting an updated version on the Site. Your continued use of the Site after any changes become effective constitutes your acceptance of the updated Terms.

Section 1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, country, or place of residence, or that you are the age of majority and have given permission for any minor dependents under your supervision to use the Site.

You may not use our products, Site, or services for any illegal, fraudulent, or unauthorized purpose.

You must comply with all laws and regulations applicable in your jurisdiction, including laws relating to intellectual property, consumer protection, privacy, payment processing, and online conduct.

You must not transmit viruses, worms, malware, malicious code, or any other code designed to damage, disrupt, interfere with, or gain unauthorized access to the Site, our systems, or the systems of third parties.

A breach or violation of these Terms may result in the suspension or termination of your access to our services.

Section 2 – General Conditions

We reserve the right to refuse, restrict, suspend, or terminate service for any lawful reason, subject to applicable consumer protection laws.

You understand that information you submit may be transmitted across different networks and may be technically adapted as necessary to meet the requirements of connecting networks, devices, or service providers.

We use reasonable administrative and technical safeguards designed to protect personal information during transmission.

Payment card information is encrypted during transmission and is processed by secure third-party payment service providers.

You may not reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of the Service, use of the Service, access to the Service, or contact made through the Site without our prior written permission.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect the meaning or interpretation of these Terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We make reasonable efforts to ensure that product descriptions, prices, availability, shipping information, promotions, and other material information displayed on the Site are accurate and current.

However, occasional errors, inaccuracies, omissions, or delays may occur.

If a material error affects your order, we will notify you and provide an appropriate correction, cancellation option, replacement, or refund, as applicable.

Certain general, educational, or historical information may be provided for reference purposes and may not reflect the most recent developments.

We may update, correct, or modify Site content when reasonably necessary or as required by applicable law.

Section 4 – Product Information, Pricing, and Availability

Product prices may change without prior notice, except where prohibited by applicable law.

Product availability, specifications, measurements, materials, colors, images, descriptions, promotions, and pricing may be updated from time to time.

We make reasonable efforts to display product colors and images as accurately as possible. However, we cannot guarantee that the display of any color, texture, finish, or detail on your device or monitor will be completely accurate.

Product dimensions may be subject to minor manufacturing or measurement variations where disclosed or reasonably expected.

We reserve the right to correct errors, inaccuracies, or omissions and to update information relating to:

  • Product descriptions
  • Pricing
  • Promotions
  • Discounts
  • Shipping charges
  • Estimated transit times
  • Product availability
  • Inventory
  • Other order-related information

Corrections may be made at any time, including after an order has been submitted.

We may cancel or modify an order if product information, pricing, availability, shipping charges, or promotional information is materially incorrect.

If we cancel all or part of an order after payment has been received because of a pricing, availability, product information, shipping, or promotional error, we will notify you and issue a full refund for the cancelled item or items to the original payment method.

We reserve the right to limit the sale of products or services to any person, household, customer account, geographic region, or jurisdiction where required by law or reasonably necessary for legitimate business operations.

Any such limitation will be applied on a case-by-case basis and in accordance with applicable law.

Section 5 – Orders, Billing, and Account Information

You agree to provide current, complete, and accurate purchase, billing, shipping, contact, and account information for all purchases made through the Site.

You are responsible for promptly updating your information, including your email address, phone number, billing information, and shipping address, so that we can process your transactions and contact you when necessary.

We reserve the right to refuse, limit, hold, verify, or cancel an order where reasonably necessary.

These restrictions may apply to orders placed through:

  • The same customer account
  • The same payment method
  • The same billing or shipping address
  • The same device or IP address
  • Other information reasonably indicating duplicate, fraudulent, unauthorized, or reseller activity

If we modify or cancel an order, we may attempt to notify you using the email address, phone number, billing address, or shipping address provided at the time the order was placed.

We reserve the right to limit or prohibit orders that reasonably appear to be placed by unauthorized dealers, resellers, distributors, fraudulent users, or parties purchasing products for unlawful purposes.

If we cancel an order after payment has been successfully collected, we will refund the applicable cancelled amount to the original payment method.

Section 6 – Shipping, Delivery, Returns, and Refunds

Shipping, delivery, returns, exchanges, refunds, order changes, cancellations, and warranty claims are governed by the applicable policies published on the Site.

Please review our Shipping & Delivery Policy and Return & Exchange Policy before placing an order.

These policies contain important information regarding:

  • Delivery areas
  • Estimated processing and delivery times
  • Shipping charges
  • Delivery procedures
  • Return eligibility
  • Return shipping costs
  • Restocking fees
  • Refund processing times
  • Non-returnable items
  • Order cancellations
  • Exchange procedures
  • Warranty coverage

By placing an order, you agree to the shipping, delivery, return, exchange, refund, cancellation, and warranty terms published on the Site at the time of purchase.

Estimated delivery dates are estimates only and may be affected by inventory availability, carrier delays, weather, customs processing, customer availability, address issues, or other circumstances outside our reasonable control.

Nothing in these Terms or our policies is intended to limit any non-waivable consumer rights available under applicable law.

Section 7 – Third-Party Tools and Links

We may provide access to third-party tools, services, links, payment providers, shipping providers, applications, or integrations that we do not fully own or control.

Your use of third-party tools or services may be subject to the third party’s own terms, conditions, and privacy policies.

To the extent permitted by applicable law, third-party tools and services are provided on an “as is” and “as available” basis.

We are not responsible for the independent acts, omissions, policies, security practices, products, or services of third-party providers, except where responsibility cannot legally be excluded.

Third-party links on the Site may direct you to websites or services that are not operated by or affiliated with us.

We are not responsible for examining or evaluating the accuracy, content, products, services, privacy practices, security, or policies of third-party websites.

Questions or complaints regarding a third-party product or service should generally be directed to the applicable third party.

Section 8 – User Comments, Feedback, Reviews, and Submissions

If you submit comments, feedback, reviews, suggestions, ideas, proposals, photos, videos, or other materials to us, you confirm that you have the legal right to submit those materials.

Where permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, translate, distribute, and display your submission for legitimate business purposes, including customer service, marketing, product improvement, and operation of the Site.

We will handle personal information contained in submissions in accordance with our Privacy Policy.

You agree that your submissions will not:

  • Violate any copyright, trademark, privacy, publicity, personality, or other rights of a third party
  • Contain unlawful, abusive, threatening, defamatory, obscene, misleading, fraudulent, or harmful content
  • Contain viruses, malware, or malicious code
  • Misrepresent your identity or relationship with another person or organization
  • Include false claims about your experience with a product or service

You may not use a false email address, impersonate another person, or mislead us or third parties regarding the source of a submission.

You remain responsible for the accuracy and legality of the content you submit.

We may remove, restrict, or refuse to publish submissions that violate these Terms or applicable law.

Section 9 – Personal Information and Privacy

Your submission and use of personal information through the Site are governed by our Privacy Policy.

Please review the Privacy Policy to understand how we collect, use, disclose, retain, and protect personal information.

We use reasonable safeguards and trusted third-party service providers for payment processing, order fulfillment, shipping, analytics, fraud prevention, marketing, and customer support.

Section 10 – Prohibited Uses

In addition to other restrictions described in these Terms, you may not use the Site, its content, or our services:

  • For any unlawful, fraudulent, or unauthorized purpose
  • To encourage or assist another person in unlawful activity
  • To violate any applicable law, regulation, or legal requirement
  • To infringe our intellectual property rights or the rights of another person
  • To harass, threaten, abuse, insult, harm, defame, intimidate, or discriminate against another person
  • To submit false, fraudulent, inaccurate, or misleading information
  • To upload or transmit viruses, malware, or malicious code
  • To collect, monitor, or track personal information without authorization
  • To spam, phish, pharm, pretext, scrape, crawl, or interfere with the Site
  • To bypass, disable, interfere with, or circumvent Site security features
  • To gain unauthorized access to accounts, systems, networks, or data
  • To use the Site for obscene, harmful, deceptive, or malicious purposes
  • To interfere with another user’s access to or use of the Service

We may restrict or terminate your use of the Site or Service if you violate these prohibited-use requirements.

Section 11 – Disclaimer of Warranties

We do not guarantee that the Site or Service will always be uninterrupted, timely, error-free, or free from technical issues.

We may temporarily suspend or limit access to the Site for maintenance, security, updates, repairs, or circumstances outside our reasonable control.

Except for warranties expressly stated on the applicable product page, in our Return & Exchange Policy, or required by law, the Site and Service are provided on an “as is” and “as available” basis.

Any applicable product warranty, including the SITJOY 1-year limited warranty, is governed by the terms stated in our Return & Exchange Policy or on the relevant product page.

Nothing in this Section is intended to exclude, restrict, or limit any warranty, guarantee, remedy, or consumer right that cannot be excluded under applicable law.

Section 12 – Limitation of Liability

To the fullest extent permitted by applicable law, SITJOY, SIT-JOY LIMITED, and our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Site, Service, or products purchased through the Site.

This may include loss of profits, revenue, savings, data, business opportunities, or replacement costs, except where liability cannot legally be excluded.

Nothing in these Terms excludes or limits liability for:

  • Fraud or fraudulent misrepresentation
  • Death or personal injury caused by negligence where such liability cannot be excluded
  • Intentional misconduct
  • Violations of non-waivable consumer protection rights
  • Any other liability that cannot legally be excluded or limited

Because some jurisdictions do not allow the exclusion or limitation of certain damages, our liability in those jurisdictions will be limited only to the maximum extent permitted by applicable law.

Section 13 – Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless SITJOY, SIT-JOY LIMITED, and our parent companies, subsidiaries, affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers from claims, losses, liabilities, costs, or reasonable legal fees arising from:

  • Your material breach of these Terms
  • Your violation of applicable law
  • Your infringement of another person’s rights
  • Your unlawful or unauthorized use of the Site or Service

This Section does not apply to the extent that a claim or loss was caused by our own unlawful conduct, negligence, or breach of these Terms.

Section 14 – Severability

If any provision of these Terms is determined to be unlawful, invalid, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law.

Any unenforceable portion will be deemed severed from these Terms.

The remaining provisions will continue to remain valid and enforceable.

Section 15 – Termination

These Terms remain effective unless terminated by you or us.

You may stop using the Site or Service at any time.

If you materially violate these Terms, use the Site unlawfully, engage in fraudulent conduct, or create a security risk, we may suspend or terminate your access to all or part of the Service.

Termination will not affect any rights, obligations, payments, liabilities, refunds, returns, warranties, or claims that arose before termination.

You will remain responsible for any valid amounts owed up to the effective date of termination.

Section 16 – Entire Agreement

These Terms, together with any policies, notices, product terms, and operating rules published on the Site, constitute the entire agreement between you and us regarding your use of the Site and Service.

These Terms supersede prior or contemporaneous communications, proposals, and agreements relating to the same subject matter, whether written or oral.

Our failure to exercise or enforce a right or provision under these Terms will not constitute a waiver of that right or provision.

Any waiver must be expressly provided in writing.

Section 17 – Governing Law

These Terms of Service and any separate agreements through which we provide products or services will be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.

However, this choice of law does not exclude or limit any mandatory consumer protection rights that may apply under the laws of your country, state, province, or place of residence.

Section 18 – Changes to These Terms

You may review the most current version of these Terms at any time on this page.

We may update, change, or replace part or all of these Terms to reflect changes in our:

  • Business operations
  • Products or services
  • Website features
  • Legal obligations
  • Policies
  • Security practices

When we update these Terms, we will revise the “Last updated” date at the top of the page.

Where required by law, we may provide additional notice of material changes.

Your continued use of the Site after updated Terms become effective constitutes acceptance of the updated Terms.

Section 19 – Contact Information

Questions about these Terms of Service may be sent to us using the following contact information:

Company: SIT-JOY LIMITED
Brand: SITJOY
Email: service@sitjoyhome.com
Phone: +1 (320) 634-6546
Website: www.sitjoyhome.com
Business Address: Flat 2304, 23/F, Ho King Commercial Centre, 2–16 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong